Returns & Refunds

Once your order is placed, a representative will contact you to inform about the delivery.

If an item is in stock, it will be delivered to you within 3-5 business days.

Any items that are broken or defective when you open the packaging, needs to be reported within 24 hours with pictures to qualify for processing of replacement free of charge. Please do not assemble the product to qualify for an exchange.

Cancellations: cancellation of purchase must be made before it ships out of our supplier's warehouse. A full refund can be made if purchase is cancelled before it ships out. If purchased order is shipped out, customer needs to pay for restocking fee which is 25% of the purchase price. Please contact us for shipping status.

Returns: Returns are accepted within 30 days of delivery date of your purchase order.  Returns must be not opened and in original packaging for resell as new to customers. Customer will be responsible for the fee of shipping back to the warehouse. A restocking fee of 25% of purchase price will be charged for returns.

Refunds are only allowed for "original packaging that are unopened". Buyer will be responsible for paying shipping fee back to our warehouse. There will be a restocking fee of 25% of the purchase amount of the returned item/items that are eligible for returns.

*An inspection of the product will be done once it comes back to the warehouse to determine if the product is eligible for returns and refunds.

Eligibility for returns: original packaging that are unopened and are able to resell to another customer as new.

Exchanges is allowed for products that are unopened and in original packaging. Shipping fee needs to be paid for by customer and a restocking fee is 25% of the purchase price of the item if an exchange is approved. 

Warranty: Warranty of our furniture and mattress is usually half a year to a year from purchase date with our manufacturer for defects, which doesn't include wear and tears.